Go to: Main Content Go to: Navigation

Transport for London

Congestion Charging - Contact us

Skip to navigation

Before you contact us, please check the Common Questions to see if there is an answer to your query.

On this page you'll find contact details for:

General enquiries

Customer services
Congestion Charging
P O Box 4782
Worthing
BN11 9PS

Discount registration
Congestion Charging
P O Box 4780
Worthing
BN11 9PQ

Make an online enquiry

Tel: 0845 900 1234
International: +44 20 7649 9122
Textphone: 020 7649 9123 if you have impaired hearing
Fax: to 020 7649 9121

Calls to our 0845 number are charged at no more than 4 pence per minute from a BT landline. Call charges from other landline providers or mobile phones may vary. Please check the rate with your network provider.

Penalty Charge/Enforcement enquiries

Congestion Charging
P O Box 4783
Worthing
BN11 9PT

Make an online enquiry

Tel: 0333 200 1000

Calls to our 0333 number are charged at no more than 4 pence per minute from a BT landline. Call charges from other landline providers or mobile phones may vary. Please check the rate with your network provider.

Fleet registration enquiries

Congestion Charging
P O Box 4781
Worthing
BN11 9PR

Make an online enquiry

Tel: 020 7649 9860

Complaints

You are here:
Road usersCongestion Charging

Elsewhere on tfl.gov.uk