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Mayor of London

Discounts & exemptions

Discounts

To benefit from a discount, you must have successfully registered with us. We will write to you to confirm once we have approved your application and activated your discount. Until then, you should continue to pay the daily Congestion Charge in full for travel within the charging zone. 

Find out about paying the Congestion Charge.

 
Residents' discount

If you live in the charging zone or in a designated area next to the zone you may be eligible for a 90% discount.

Find out if your address is within the residents discount zone with our location checker.

Register online

If you haven't already done so you will need to register for a customer account online first, then apply for the residents' discount. Once you have completed the residents discount form, print it, sign it and send it back to us at the address on the form, along with you payment and the documents requested.

  1. Register for a customer account
  2. Register for the residents' discount

Once we've approved your application and your discount is active you'll also be eligible for a refund of 90% of the charges you've paid since applying.

Residents may find it quicker and easier to pay the Congestion Charge with Auto Pay. This means you'll only pay for the days that you travel in the zone, rather than paying for a weekly, monthly or annual charge in advance.

Find out about CC Auto Pay.

Apply for a residents discount by post

Download the application form below. Then print, fill in and post back to the address given on the form, along with your payment and the documents requested.

Cost

You have to pay £10 to register for the residents discount, and this will need to be renewed annually.

Renewing your residents discount

We'll automatically send you a renewal form before your discount is due to expire. If you have lost your renewal form please call 0343 222 2222 (TfL call charges).

 
Blue Badge holders

If you hold a valid Blue Badge in the European Economic Area, you're eligible to register for a 100% discount, even if you don't own a vehicle or drive.

You can register up to two vehicles that you would normally use to travel within the Congestion Charge zone. This could be your own vehicle, or one you travel in.

Download the registration form below. Then print, fill in and post back to the address given in the form, along with your payment and documents requested.

Once we've sent you an approval letter, you can drive or be driven in the zone for free. Until then, you must pay the charge for journeys within the zone.

Cost

You have to pay £10 to register for the Blue Badge discount, and this will need to be renewed in line with your Blue Badge expiry date. As long as you renew within 90 days of the expiry date, you will not need to make a further payment.

Renewing your Blue Badge discount

We will send you a renewal form before your discount is due to expire. If you have lost your renewal form please call 0343 222 2222 (TfL call charges).

 
Accredited breakdown

This 100% discount applies to breakdown vehicles operated by organisations in the European Economic Area that are accredited to BS EN ISO9001:2008 (and in accordance with the specification for applying that standard to the industry).

Cost

You have to pay £10 to register each vehicle for the discount, and this will need to be renewed annually.

Renewing your accredited breakdown organisation registration

We will send you a renewal form before your discount is due to expire. If you have lost your renewal form please call 0343 222 2222 (TfL call charges).

 
Vehicles with nine or more seats

Vehicles with nine or more seats are eligible for 100% discount of the Congestion Charge. 

You need to register with us for your 100% discount if your vehicle is not licensed with the DVLA as a bus (taxation classes 'buses' and 'reduced pollution buses'). You also need to register with us if your vehicle with nine or more seats is registered in Northern Ireland or the European Economic Area.

Nine seat discount form in other languages on the EPC website.

Cost

You have to pay £10 to register each vehicle for the discount, and this will need to be renewed annually.

Renewing your nine seat or more vehicle discount

We will send you a renewal form before your discount is due to expire. If you have lost your renewal form, please call 0343 222 2222 (TfL call charges).

 
Ultra Low Emission Discount (ULED)

Following a Mayoral announcement, the Greener Vehicle Discount (GVD) and the Electrically Propelled Vehicle (EVD) have now closed to new registrations. Cars or vans (not exceeding 3.5 tonnes gross vehicle weight) which emit 75g/km or less of CO2 and that meet the Euro 5 standard for air quality qualify for a 100% discount on the Congestion Charge.

You can check the CO2 emissions of your car on the V5C registration document. Any car registered as new with the Driver and Vehicle Licensing Agency (DVLA) on or after 1 January 2011 is deemed to meet the Euro 5 standard.

Some cars registered before this date will also meet the Euro 5 standard - please check our eligible vehicle list for vehicles registered before 1 January 2011. Vans should be registered as new on or after 1 January 2012 to meet the Euro 5 standard.

You also qualify if your vehicle is registered with the DVLA and has a fuel type of 'electric' (you can check this on the V5C registration document the DVLA sent you), or alternatively, if your vehicle is a 'plug-in hybrid' and is on the Government's list of PHEVs eligible for the OLEV grant.

You can find out more about low emission vehicles on the Go Ultra Low website.

Those driving or considering purchasing a new or current vehicle model can check its CO2 emissions (g/km) and Euro Standard with the franchised dealer or the vehicle manufacturer of the car to ensure that it meets the discount criteria. Alternatively, emissions information is available on the VCA website.

Cost

You have to pay £10 to register each vehicle for the discount, and this will need to be renewed annually.

Renewing your Ultra Low Emissions Discount (ULED)

We will send you a renewal form before your discount is due to expire. If you have lost your renewal form, please call 0343 222 2222 (TfL call charges).

Source London

Source London is a new city-wide electric vehicle charging network. The new scheme will see 1,300 charging points across London by 2013. Owners of electric vehicles will be able to register to use Source London for an annual membership fee of £10 per vehicle.

Find out more on the Source London website.

 
Motor tricycles

If you have a motor tricycle which is one metre or less wide, and two metres or less long, it is eligible for a 100% discount.

To register, apply in writing and enclose photographs of the vehicle (front, back and side) showing the Vehicle Registration Mark (VRM) along with a copy of the registration document (V5C) and a £10 registration charge.

Once we've approved your application and your discount is active, you can drive within the zone for free. This will need to be renewed annually.

Post to:

Transport for London
Congestion Charging
PO Box 4780
Worthing
BN11 9PQ

Cost

You have to pay £10 to register each vehicle for the discount and this will need to be renewed annually.

Renewing your motor tricycle discount

We will send you a renewal form before your discount is due to expire. If you have lost your renewal form please call 0343 222 2222 (TfL call charges).

 
Roadside recovery vehicles

To qualify for this 100% discount the vehicle must be registered with the DVLA and have a taxation class of 'recovery vehicle'.

Cost

You have to pay £10 to register each vehicle for the discount and this will need to be renewed annually.

Renewing your roadside recovery vehicle discount

We will automatically send you a renewal form before your discount is due to expire. If you have lost your renewal form, please call 0343 222 2222 (TfL call charges).

Exemptions

You don't have to pay the Congestion Charge or register with us if the vehicle is recorded at the DVLA in one of these categories:

  • Two-wheeled motorbikes (and sidecars) and mopeds
  • Emergency service vehicles, such as ambulances and fire engines, which have a taxation class of 'ambulance' or 'fire engine'
  • NHS vehicles that are exempt from road tax
  • Vehicles used by disabled people that are exempt from road tax and have a 'disabled' taxation class 
  • Vehicles for more than one disabled person (for example Dial-a-Ride) that are exempt from road tax and have a 'disabled' taxation class

This information will be on your vehicle's V5C (logbook). If you are unsure then please contact us.

You are also exempt if your vehicle is a minicab or taxi, licensed with London Taxi and Private Hire (TPH).

Other exemptions

Certain vehicles, including buses, registered in European Economic Area member states, must also be registered with us to qualify for an exemption.

Other categories of exemption include:

  • HM Coastguard and Port Authorities
  • Certain operational vehicles used by the London boroughs
  • The armed forces
  • Royal Parks Agency
  • Breakdown organisations

If you think your vehicle falls into this category, please contact us.