Do you take an unbooked minicab thinking that you will be safe because:
- The driver is smartly dressed
- You have taken down the number plate as an insurance policy
- You only get a minicab if you are in a group - safety in numbers
- You talk to a friend on your mobile on the way home for re-assurance
- You have approached the minicab
Do not get in an unbooked minicab. It's illegal, dangerous and puts you at risk of attack including sexual assault and robbery.
How do you book one?
What is a booked minicab?
- It is one that you or a friend has booked directly with a minicab office/operator via a phone, email or app
- It guarantees that your trip will be carried out by a licensed, insured driver in a licensed insured vehicle
- It also means that a record is kept of your journey, your driver and vehicle so in the event of any problems the driver can be traced
Did you know that:
- Minicab drivers aren't allowed to pick up customers who approach them in the street or outside a venue
- Minicab drivers aren't allowed to approach you directly on the street, outside a bar or club to see if you want a minicab
- Even if a minicab has a license (indicated by a sticker in the window) the driver is not allowed to pick you up if you don't have a booking
- People in hi vis jackets with a clipboard outside pubs and clubs can't offer you a minicab
In fact, the only time you should get into a minicab is if you have booked it directly with the minicab office in person, via phone, email
or through an app.
Always use a booked and licensed minicab, taxi, Night bus or the Tube to get home.
You can also use our Taxis and minicabs service to get phone numbers
for licensed minicab and private hire operators.
Find out more about downloading our taxi and minicab apps.
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