- What information we may collect about you online
- How we will use the information collected
- How we protect the information you give us
- The use of web beacons
If you are asked to provide information when applying for, or using, specific TfL services (eg the Zip Oyster photocard or Barclays Cycle Hire schemes) these pages outline how we use and protect this information.
Service and marketing messages
If you are currently receiving service messages or marketing communications from TfL and no longer wish to do so, please let us know by contacting us using the following details:
Post: TfL Customer Relations
Transport for London, 14 Pier Walk
London SE10 0ES
Telephone: 0843 222 1234*
The TfL website may contain links owned and operated by third parties. These third-party websites have their own privacy policies, and we urge you to review them before browsing those sites.
We do not accept any responsibility or liability for the privacy practices of such third-party websites and your use of such websites is at your own risk.*You pay no more than 5p per minute if calling from a BT landline. There may be a connection charge. Charges from mobiles or other landline providers may vary.