Go to: Main Content Go to: Navigation

Transport for London

Privacy

Transport for London (TfL) is committed to protecting your personal information when you are using TfL services.

In order to provide you with the full range of TfL services, we are sometimes required to collect information about you. This section of our website tells you how TfL ensures that your privacy is respected and protected.

We have outlined our obligations and your rights under the Data Protection Act (DPA) 1998, which regulates the use of personal information by all private and public sector organisations. 

TfL website

Our website privacy statement and Cookies policy explain:

TfL services

If you  are asked to provide information when applying for, or using, specific TfL services (eg the Zip Oyster photocard or Barclays Cycle Hire schemes) these pages outline how we use and protect this information.

Service and marketing messages

If you are currently receiving service messages or marketing communications from TfL and no longer wish to do so, please let us know by contacting us using the following details:

Email: enquire@tfl.gov.uk
Post: TfL Customer Relations
Transport for London, 14 Pier Walk
North Greenwich
London SE10 0ES
Telephone: 0843 222 1234* 

Third-party sites

The TfL website may contain links owned and operated by third parties. These third-party websites have their own privacy policies, and we urge you to review them before browsing those sites. 

We do not accept any responsibility or liability for the privacy practices of such third-party websites and your use of such websites is at your own risk.

*You pay no more than 5p per minute if calling from a BT landline. There may be a connection charge. Charges from mobiles or other landline providers may vary.
You are here:
Terms and conditions & Privacy

Elsewhere on tfl.gov.uk