Transport for London5-10 Oyster photocard
- All photocards and tickets are the property of Transport for London (TfL) and are issued in accordance with TfL's Conditions of Carriage
- TfL will post your Oyster photocard to the address entered on the application form
- TfL is not liable for any email undelivered or rejection letter or photocard lost, damaged or delayed in the post. No refunds will be made in respect of tickets bought prior to receiving the Oyster photocard except where it is proven that there was a fault or failure on the part of TfL
- The application form and photograph cannot be returned to you
- If travelling unaccompanied on the Tube and DLR the card holder must validate their card at the beginning and end of their journey, by touching it on a yellow card reader at the gate or if appropriate, on the platform, and obtaining a green light
- The cardholder's entitlement to free travel on the Tube, DLR and child rate travel on National Rail services will expire on the date shown on the reverse of their Oyster photocard
- In accordance with the Conditions of Carriage TfL has the right to refuse to issue a photocard
- If the Oyster photocard is lost or stolen you will need to re-apply to get a new one
- There is no fee to pay for your child's first application for an Oyster photocard. If you apply through the Post Office® and your child already has an existing 5-10, U14 or Child Oyster photocard, your child's application will be rejected
- If your 5-10, under 14 or Child Oyster photocard has been lost or stolen, you will need to apply for a duplicate photocard, paying a non-refundable fee. If your Oyster photocard has been damaged, you will need to apply for a replacement photocard, paying a non-refundable fee. You cannot apply at a Post Office® but must apply online or phone 0845 0170 330. Calls from BT landlines will cost a minimum of 5.5p and then up to 4p per minute. Mobile and other network costs may vary. If appropriate, a refund of the unused value of any ticket product or money to pay as you go balance on the lost/stolen Oyster photocard will be made on application to 55 Broadway, London SW1H 0BD or by calling 0845 330 9876*
- Any breach of these Terms and Conditions, including the Behaviour Code, may result, at the discretion of TfL, in the withdrawal of your child's Oyster photocard and/or travel concession
- TfL reserves the right to terminate or revise this scheme at any time
- TfL reserves the right to amend the Terms and Conditions of the scheme at any time
*For BT residential customers, calls to the Oyster helpline will cost no more than 3.5p per minute (current at October 2007). The price of non-BT phone lines may be different.
