Zip Oyster photocard
A full data protection statement can be found on the last page of the Zip Oyster photocard application form.
The section below explains how we use the information you supply on the application form and the limited circumstances where we might disclose it to someone else.
The personal information we ask you to supply is limited to:
- You (the applicant)
Name, address, contact details, date of birth and signature. If you do not have a passport, ID card from an EEA country or birth certificate, then your school will be asked to confirm your personal details
- Parent or guardian
Name, address, contact details and signature
Transport for London (TfL) and the companies that process this information for us use your and your parent/guardian's information for customer services and to administer the scheme.
For example, we will use your personal information to ensure that you are eligible for the Zip Oyster photocard scheme, to issue your Zip Oyster photocard and respond to queries if you contact us.
We will also contact you near the expiry date of the Zip Oyster photocard to tell you about your future ticketing options.
We will not use your or your parent or guardian's personal information for marketing purposes and will not pass it to any other organisation for this purpose.
The Behaviour Code
We will use your personal information to ensure compliance with the Behaviour Code and the Terms and Conditions of the scheme. In doing so, the Metropolitan Police Service (Met), City of London Police and British Transport Police may inform us if you incur a criminal conviction or other legal sanction for an offence committed on London's public transport network.
Before doing this, an authorised Met officer or TfL employee will check against the information we hold (that you supplied to us on your application form) to ensure that you are the holder of the travel concession. The Met can only check these details for as long as you are enrolled in the Zip Oyster photocard free bus and tram travel scheme
If we withdraw or suspend your entitlement to free travel, or are considering doing so, due to a failure to comply with the Behaviour Code, we will write to your parent or guardian.
Data Protection Act
In some circumstances, the Data Protection Act (DPA) 1998 gives TfL the discretion to disclose personal information - where requested to do so - to the police.
Disclosures to the police (and other law enforcement agencies) are permitted by the DPA, for the prevention or detection of crime and/or the apprehension or prosecution of offenders.
Before any such disclosure is authorised by us, the police are required to demonstrate that the personal data concerned will assist them in this respect.
Each police request is dealt with on a strictly case-by-case basis to ensure that any such disclosure is lawful and in accordance with the DPA.