Transport for LondonRoadworks and street faults
Skip to navigationIn future, streetwork sites should display details such as:
- Who is doing the work
- How long it will last
- The reason for delay or inactivity, eg concrete setting or awaiting a part
If there is no courtesy board, members of the public can report the lack of signage using this form. TfL Customer Services will then ask the company doing the work to investigate and ensure action is taken.
London Works
This summer an information system, called London Works, will be available online informing the public of the nature of streetworks taking place across the Capital.
Fault reporting
You can report anything from potholes and faulty traffic lights to abandoned vehicles and damaged or missing signs.
To check the status of a fault you have previously logged please call 0845 305 1234.
If the fault is serious and urgent, call the 24-hour Street Faults Contact Centre on 0845 305 1234 (minicom: 0845 600 1723).
Red routes
TfL Street Management manages red routes in London, and the London boroughs look after the other streets in their area. When you report a fault we will decide whose responsibility it is and tell whoever manages the road within 12 hours.
If you report a fault on a red route that is our responsibility, we will prioritise the work to remedy it depending on how urgent it is. If the fault is on another road, we will notify the organisation responsible.
