Penalty Charge Notices (PCNs)
You can either pay it, or challenge it if you think you were issued a PCN incorrectly. Either way, we'll keep things as simple as possible.
You can pay online, by phone or by post. Find out more about paying a PCN.
If you think we've made a mistake then you can make a representation (also referred to as challenging a PCN).
You can do this in writing, online or, in certain circumstances, by phone. It may be possible to give you a quick decision over the phone, depending on the evidence available at the time of calling.