Transport for LondonBarclays Cycle Hire / Hire options
Go to terminal at docking station
Follow on-screen instructions
Pay by debit or credit card
Take a cycle release code slip for every cycle
Enter cycle release code at the docking point
The light will turn amber while your code is checked
Wait for the green light and take your cycle
Check that your cycle is roadworthy
The first 30 minutes of each trip are free
Return it to any docking station
Push the front wheel firmly into a docking point
When the green light comes on your cycle is secured
Casual use is best for
- Hiring occasionally
- Non-UK residents
- People who don't want to sign up as a Member first
Buy access
- At the docking station terminal, online or by phone
- For 24 hours or a week
- For up to three other family members and friends aged 14 or over. You will all have the same access period
- If someone else paid for your access, they'll need to be with you if you want to hire another cycle during that access period
- If you're a Member and want to buy Casual User access, you'll need to use a different payment card, to the one registered to your account
Release codes
- You need a five digit release code for each cycle you hire (so you'll need two codes for two cycles)
- Each code is valid for just one journey. You'll need a new code for each journey
- To get the release codes, insert the payment card insert the payment card for a second time (the one you just used to buy access)
Extra cycles = extra codes
- You can buy access for between one and four cycles
- Each cycle you buy will need its own cycle release code
- So, if you have four cycles, you need four cycle release codes
Casual use 'how to' guide
- Touch the terminal screen to get started (touch 'change language' if necessary)
- Touch the 'Hire a cycle' icon - accept the 'Privacy Notice'
- Insert your payment card into the card reader under the screen. This will check if you already have a valid access period. Once verified, remove your card
- A screen comes up providing background information about the scheme. If you don't have a valid access period, you'll be asked which type you'd like - 24 hours or seven days
- Confirm your purchase
- Accept the terms and conditions
- Insert your payment card again, to take the payment for your access period. You can print a receipt
- Choose whether you'd like to hire the cycle now or later
- The screen will confirm how much time is left on your access period. If you've chosen to hire a cycle now, it will print a five-digit cycle release code
- Use the release code within 10 minutes of getting it - if you don't you'll need a new one
- You can only use the release code at the station you got it from
- Enter the five digits onto the key pad of your chosen docking point
- The docking point key pad is touch sensitive so doesn't click or beep - look out for the green light
