Transport for London

Ground five

The Penalty Charge exceeds the amount payable in the circumstances of the case.

This may mean that you are being asked to pay the incorrect amount. Reasons would include:

• The amount shown on the PCN is incorrect - please provide a copy of the PCN
• You have already paid the PCN - please provide proof of payment. If you have a receipt please provide this or if not, confirmation that the money has been taken from your account. Remember you need to have allowed time for the payment to have been received

Please note

Transport for London will always consider the use of our discretion if you supply details and evidence of any mitigating circumstances.

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