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Mayor of London

What you pay


Bike access for 24 hours
(the first 30 mins of each journey is free)



Extra ride charges
(for journeys over 30 mins)

for each extra period of up to 30 mins


  • You must return a bike within 24 hours
  • You could be charged up to £300 if you damage a bike or don't return it

Extra information

  • Your bike access period begins as soon as payment is taken - not when you first use a bike
  • The scheme accepts all major credit or debit cards (it does not accept cash or Oyster)
  • You must be 18 or over to hire a bike, and over 14 to ride one
  • When you return your cycle, make sure the green light comes on to show the bike is securely docked. If it doesn't, we may continue to charge you for your journey
  • Terms and conditions apply

Juan's journey

To hire, Juan buys bike access for 24 hours and takes a bike out for 15 minutes. Later that day he takes out another bike for 25 minutes. Both journeys were under 30 minutes and within the 24 hour bikes access so Juan simply pays £2.

Claire's journey

To hire, Claire buys 24-hour bike access as well but she takes a bike out for 45 minutes. She takes another bike out later that day and rides for 55 minutes. Both her journeys were between 30 minutes and an hour so she pays her bike access charge plus two £2 extra ride charges. Her total cost is £6.

Latisha's journey

To hire, Latisha buys bike access for 24 hours, rides in the park for 1 hour 45 minutes and returns her bike nearby. The first 30 minutes are free and each extra period of up to 30 minutes costs £2, so Latisha pays £8 in total.

Find out more about saving time and money by registering for your own key.

Contact Barclays Cycle Hire

Phone detailsPhone: 0343 222 6666

TfL call charges 

Address details PO Box 1214
Enfield EN1 9ST