Who we look for

Graduates join us from a wide range of disciplines. Each scheme has its own set of required technical skills and academic qualifications, but we also look for a range of competencies and traits:

• Analysis and problem solving skills
• Keen on embracing change
• Collaborative
• Good communication skills
• A strong customer focus
• A commitment to equality, diversity and inclusion
• Motivated
• Performance, drive and results
• Planning and organisation skills
• Technical and specialist skills

Analysis and problem solving skills

• You can take information and distil its key points, draw logical conclusions and recommend a course of action based on rational and logical judgement
• You can spot potential obstacles and problems

Keen on embracing change

• You see change as an opportunity, not a threat
• You welcome innovation
• You ask yourself and others: How can we do this better?
• You can reconsider your own view when presented with new information

Collaborative

• You go out of your way to build relationships with colleagues and partners outside TfL
• You share information, knowledge and skills
• You can see things from other viewpoints and appreciate the pressures that other parts of the business can experience

Good communication skills

• You're able to explain your position clearly
• You take the views of others into account and challenge them when necessary
• You make clear what you need from a particular job
• When you're experiencing difficulty you are comfortable saying so
• You listen

A strong customer focus

• You recognise the importance of customers and ensure their satisfaction is always your top priority
• You recognise customer needs and make sure promises and commitments are kept
• You respond constructively to customer feedback and address the issues raised

A commitment to equality, diversity and inclusion

• You understand, respect and meet the needs of our diverse workforce and customers
• You understand the need to challenge discriminatory, unequal or unfair behaviour and act within the principles of equality and inclusion

Motivated

• You seek out new opportunities for learning and career progression, rather than waiting for them to come to you
• You look forward to challenges
• You set goals for yourself and when you've met them, set new ones

Performance, drive and results

• You can see the goals of any project you're working on and work steadily towards them
• You act quickly and efficiently on your own initiative, and only refer upwards when strictly necessary
• You take responsibility for your mistakes and learn from them

Planning and organisation skills

• You take a structured and methodical approach to any task, identifying priorities and setting deadlines
• You plan in advance, particularly to ensure any necessary resources will be available when you need them

Technical and specialist skills

• You keep up-to-date with developments in your specialist area and try to be a trusted and authoritative source of expertise to whom your colleagues can turn for advice