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Transport for London

Dial a Ride

Dial-a-Ride vehicle Dial-a-Ride is a free door-to-door service for disabled people who can't use buses, trains or the Tube.

You can use Dial-a-Ride for all sorts of journeys, making it easier to do things like go shopping, visit friends and family and to travel to other recreational activities.

You can't use it to attend hospital appointments, to travel to and from work and from local authority day centres or for school transport as there are other services available for these purposes. Contact your GP, day centre manager or school administrator for details of help available for these journeys. 

Dial-a-Ride is not for transport to and from work. Contact your local Job Centre for details of the Access to Work scheme if you need this type of journey.

Bookings

We have added new features to our telephone booking system to assist you. You will be given an estimate of how long it will be before an operator can take your call and you'll also be able to chose from easier-to-understand options. Details are available in our contact us section.

Become a member

  • Travelling with Dial-a-Ride

      For a complete guide to what we offer download Dial-a-Ride's Customer Charter (PDF 330KB)

      If you have any questions about Dial-a-Ride or would like to make a booking, please contact us.

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