Travelling at night
- Plan your journey in advance, as far as possible
- Try to keep to brightly lit areas with other people nearby
- Be aware of your surroundings - listening to music or using a phone can be distracting and dangerous
- If you're concerned about your safety on a bus, sit near the driver. On a Tube or train, move to a carriage with other people
- Use a Help point or passenger alarm on a Tube or train if you feel threatened
- In an emergency, call 999
Booking your minicab guarantees your trip will be carried out by a licensed, insured driver in a licensed, insured vehicle. It also means a record is kept of your journey, your driver and the vehicle used so, in the event of any problems, the driver can be traced.
- Get advice on booking taxis and minicabs
- Find out about downloading a free taxi and minicab-booking app
- Learn how we are cracking down on illegal cabs
Journey planning advice is also available around the clock from the London Travel Information line on 0843 222 1234*.
Reporting a crime
If you've had a bad experience or need to report an incident on the transport network, you can:
*You'll pay no more than 5p per minute if calling from a BT landline. Charges from mobiles and other landline providers may vary.