Transport for LondonCommercial partners
TfL & Commercial Organisations
Transport for London and its Subsidiaries use the following Commercial Organisations to carry out work on their behalf.
- The Capita Group PLC
- Metronet Rail BCV Holdings Limited
- Metronet Rail SSL Holdings Limited
- Serco Docklands Limited
- Tramtrack Croydon Limited
- Tube Lines Limited
Commercial Organisations are also used by TfL to operate bus services. Contracts to provide services are periodically re-tendered meaning that selected bus operators may change. For information about bus operators used by TfL, please contact Transport for London.
Details of information published by the above organisations can be found by contacting them directly.
| The Capita Group PLC The Capita Group PLC is responsible for operating the Central London Congestion Charging Scheme on behalf of Transport for London. The Capita Group PLC can be contacted at: | |
| Address: |
71 Victoria Street, |
| Website: | www.capita.co.uk |
| Telephone | 020 7799 1525 |
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| Metronet Rail BCV Holdings Limited Metronet Rail BCV Holdings Limited is responsible for maintaining and upgrading London Underground's infrastructure for the Bakerloo, Central and Victoria lines. Metronet Rail BCV Holdings Limited can be contacted at: | |
| Address: | 7th Floor Templar House 81-87 High Holborn London WC1V 6NU |
| Telephone: | 020 7038 5080 (office hours) |
| e-mail: | pemberley@metronet.com |
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| Metronet Rail SSL Holdings Limited Metronet Rail SSL Holdings Limited is responsible for maintaining and upgrading London Underground's infrastructure for its 'sub-surface' lines, i.e. all lines except the Bakerloo, Central and Victoria lines. Metronet Rail SSL Holdings Limited can be contacted at: | |
| Address: | 7th Floor Templar House 81-87 High Holborn London WC1V 6NU |
| Telephone: | 020 7038 5080 (Office hours) |
| e-mail: | pemberley@metronet.com |
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| Serco Docklands Limited Serco Docklands Limited operates and maintains the Docklands Light Railway on behalf of Docklands Light Railway Limited. Serco Docklands Limited can be contacted at: | |
| Address: | Customer Services Castor Lane London E14 0DS |
| Teletext: | Ceefax page 436 Teletext page 164 |
| Telephone: | 020 7363 9700 (Office hours) |
| Fax: | 020 7363 9532 |
| Textphone: | 020 7093 0999 |
| e-mail: | cservice@dlr.co.uk |
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| Tramtrack Croydon Limited Tramtrack Croydon Limited is responsible for operating the 'Croydon Tramlink" service on behalf of Transport for London. Tramtrack Croydon Limited can be contacted at: | |
| Address: | Tramlink Unit 5 Suffolk House George Street Croydon Surrey CR0 1PE |
| Telephone: | 020 8681 8300 (Office Hours) |
| e-mail: | feedback@tramlink.net |
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| Tube Lines Limited Tube Lines Limited is responsible for maintaining and upgrading London Underground's infrastructure. Tube Lines Limited can be contacted at: | |
| Address: | 15 Westferry Circus Canary Wharf London E14 4HD |
| Telephone: | 0845 660 5466 (Office hours) |
| e-mail: | enquiries@tubelines.com |
