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Mayor of London

Penalties & enforcement

Fare Evasion

We are increasing the number of plain clothes operations across the entire transport network, building the pressure on fare dodgers.

Fare evasion is a criminal offence that could lead to a fine of up to £1000 and a criminal record.

Remember that your ticket must cover your entire journey and all the zones you're travelling in.

Penalty fare amount

The penalty fare is £80 - reduced to £40 if you pay within 21 days. If you don't pay the penalty fare (or successfully appeal) within 21 days, we will take further action.

Bus, Tube, London Overground and DLR

How to pay

Pay online at the the Independent Revenue Collection and Support (IRCAS) website.

Phone: 0844 544 8458
Post:
IRCAS
PO Box 212
Petersfield GU32 9BQ

How to appeal

You can appeal within 21 days either online or by post using the contact details above.

Please include the following information with your appeal:

  • Journey start time and station
  • Daytime telephone number or email address
  • Statement explaining why you couldn't produce a valid ticket for your journey

If your appeal is unsuccessful and you don't pay the Penalty fare, we will take further action.

DLR complaints: Use our online form to complain to DLR

Tram

How to pay

Phone: 020 8681 8300
Post or in person

Tram Operations Ltd
Penalty Fare Administration
The Tramlink Shop
5 Suffolk House
George Street
Croydon CR0 1PE

How to appeal

You can appeal in writing to the address above within 21 days.

Please include the following information with your appeal:

  • Journey start time and station
  • Daytime telephone number or email address
  • Statement explaining why you couldn't produce a valid ticket for your journey

If your appeal is unsuccessful, you will be notified and advised what to do next.