Make sure you pay the right fare by touching in and out on the yellow card readers at the start and end of your journey on Tube, DLR, London Overground and National Rail services.
You only need to touch in on bus and trams.
Find out more about touching in and out.
If you're changing trains to avoid travelling through Zone 1 and you see a pink card reader, touch your card on it to pay the right fare.
If you don't touch in or touch out with your Oyster card, we can't tell where you've travelled, and can't charge you the right fare. This an 'incomplete journey', and you could be charged a maximum fare.
Find out more about incomplete journeys.
You can't use cash to pay for your bus fare. If you don't have enough credit on your Oyster card to pay the £1.45 fare or your Bus & Tram Pass or Travelcard has just expired, you can make one more journey on a bus. You must then top up your pay as you go credit to clear the negative balance before you can use your Oyster card again or before you can renew a Travelcard or Bus & Tram Pass. Find out about cash free buses.
Every journey has its own maximum travel time. If you travel for longer than the maximum travel time when you use pay as you go, you could be a charged a maximum fare.
Incomplete journeys and maximum journey times only apply to travel on Tube, DLR, London Overground and most National Rail journeys in London.
Only one Oyster card can be used per person per journey. That means if you are travelling in a group, each person will have to use a separate Oyster card, or find another way to pay for their journey.
Manage your Oyster card online
When you sign up for an online account, you can:
You can see details of your journey history:
Please note - you can only get a history of your journeys using Oyster for the last eight weeks online. We don't keep the information longer than eight weeks.