Safety & security

Teen road safety resources development

To understand the impact of the new Teen Road Safety campaign in its current format

Mobile data and privacy

To explore the extent to which Transport for London's potential use of Wi-Fi, Bluetooth and mobile network connection data raises privacy concerns for customers and in what ways use of location data could benefit customers. 

Safety and security strategy

Younger drivers' road safety

To understand the younger driver mindset (particularly attitudes to driving, risk and speed) and to explore motivating factors for staying safe (May 2013)

Older pedestrians and road safety

To explore how to best communicate with older pedestrians in order to help reduce casualties (April 2013)

Powered two-wheelers

To test advertising ideas designed to encourage powered two-wheeler riders to reduce their speed (February 2013)

Road policing enforcement bulletins

Safety and security annual report

Annual survey to measure perceptions of, and attitudes towards, issues of safety and security when travelling in London

2017 Full Report (PDF 0.55MB)

2016 Full Report (PDF 0.64MB)

2015 Full Report (PDF 0.69MB)

2014 Full Report (PDF 0.49MB)

2013-14 Full Report (PDF 0.72MB)

Attitudes to safety and security

Ongoing monitor of the impact of concerns about crime and anti-social behaviour on Londoners' public transport use, identifying and prioritising key issues for improvement (January 2013)

Summary (PDF 0.01MB)
Full Report (PDF 0.71MB)

LED street lighting

To understand customer views towards the new LED street lights (March 2011)

Summary (PDF 0.02MB)
Full Report (PDF 0.35MB)

Safety & security survey

Ongoing monitor of the the impact of concerns about crime and antisocial behaviour on Londoners' public transport use, identifying and prioritising key issues for improvement (October 2010)

Summary (PDF 0.01MB)
Full Report (PDF 0.34MB)

Trial of roadside safety mirrors

Evaluate the roadside safety mirror trial and assess awareness among Large Goods Vehicles (LGV) drivers, car drivers and cyclists (September 2010)

Summary (PDF 0.02MB)
Full Report (PDF 0.32MB)

Safer Travel at Night

Explore response to new STaN executions, to discourage people from taking illegal cabs (September 2010)

Summary (PDF 0.02MB)
Full Report (PDF 0.32MB)

Cyclists and HGVs

Pre-testing two creative approaches to provide guidance for development of the campaign (May 2010)

Summary (PDF 0.02MB)
Full Report (PDF 0.17MB)

Theatre in education for road safety

Evaluate the effectiveness of the three Road Safety theatrical plays (April 2010)

Summary (PDF 0.02MB)
Full Report (PDF 3.55MB)

Scooter safety exploratory research

Understanding the risk behaviours of scooter and moped riders and identify the motivators, barriers and influencers (April 2010)

Summary (PDF 0.03MB)
Full Report (PDF 1.93MB)

Safety issues for older drivers

Understanding older drivers, their attitudes to safety and risk on the road, and giving up driving (April 2010)

Summary (PDF 0.02MB)
Full Report (PDF 1.13MB)

Visitor road safety

Explore the mindset of tourists towards pedestrian safety when visiting London, and understand potential reasons for a poorer pedestrian road safety record amongst tourists (March 2010)

Summary (PDF 0.03MB)
Full Report (PDF 8.12MB)

Perceptions of crime 2010

Pre-test of the creative approach amongst the key target audiences and evaluation of additional ideas (March 2010)

Summary (PDF 0.02MB)
Full Report (PDF 1.26MB)

Cycling safety and HGVs

Attitudes and behaviours of cyclists and Heavy Goods Vehicle drivers regarding road safety (March 2010)

Summary (PDF 0.02MB)
Full Report (PDF 1.09MB)

Street lighting trial

Awareness and impact of the trial change in footpath street lighting to LED lights, especially any impact on perceptions of security (December 2009)

Summary (PDF 0.02MB)
Full Report (PDF 0.25MB)

Intelligent speed adaption

Drivers' and managers' experiences of using ISA systems in council vehicles (December 2009)

Summary (PDF 0.02MB)
Full Report (PDF 0.25MB)

Safer Travel at Night

Development of communications for the Safer Travel at Night campaign (September 2009)

Summary (PDF 0.02MB)
Full Report (PDF 2.18MB)

Taxi & PHV marshalled rank counts

Following a change in policy, count of passengers at the marshalled rank in Cranbourn St. (July 2009)

Summary (PDF 0.02MB)
Full Report (PDF 0.34MB)

London Safety Camera Partnership

Awareness and importance attached to customers' perceptions of traffic safety cameras among Londoners (April 2009)

Summary (PDF 0.02MB)
Full Report (PDF 0.27MB)

Pass Plus evaluation

Assessment of Pass Plus applicants' views of the scheme and its impacts one year after application (April 2009)

Summary (PDF 0.02MB)
Full Report (PDF 0.17MB)

Safer Travel at Night

How young women decide how to get home late at night and how aware they are of the risks of their late night travel options (March 2009)

Summary (PDF 0.02MB)
Full Report (PDF 2.26MB)

Crime on bus routes

Bus drivers' perceptions of crime and antisocial behaviour, and awareness of enforcement initiatives on their bus routes (February 2009)

Summary (PDF 0.02MB)
Full Report (PDF 0.21MB)

Teen Road Safety

To inform the Teen Road Safety campaign proposition and advertising development (January 2009)

Summary (PDF 0.02MB)
Full Report (PDF 2.89MB)

Research into what our customers think and how they behave helps us identify their key issues, areas for improvement and allows us to seek their views on new initiatives to inform our decision making.

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