Background

Transport for London's Interchange Programme is a key part of the Mayor's Transport Strategy and aims to improve London's transport interchanges.

Interchanges are the interconnecting hubs that link London's public transport services together to form an integrated network.

Interchange can be:

• The act of changing between different modes of transport
• The location where you change between modes of transport, or access the transport network.

People would prefer not to interchange; however, our transport network is complex and each weekday, well over one million passengers interchange during the morning peak period at one or more of London's interchanges.

With nearly 600 rail stations (including Underground, National Rail, Tramlink and Docklands Light Railway), 17,000 bus stops, Riverbus stops and taxi ranks and the need to provide pedestrian and cycling facilities, the role of the Interchange Programme is a complex one.

Partnership is the key to the successful implementation of interchange schemes.

TfL's Interchange Team typically takes a lead coordination role in projects, supplying skills and funds to get projects underway, building multi-stakeholder project organisations and ensuring that funding bids are coordinated, as well as having a strategic role to ensure that interchange improvements are delivered across the network.

A number of organisations have set out their commitment to work with each other, which are detailed in the document Interchange Charter for London (PDF 343KB).

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