Victoria

Proposed entrance at Cardinal Place Proposed entrance to North ticket hall Ongoing work to improve Victoria station should result in fewer delays, less congestion, step-free access and quicker journeys in and out of the station.

The final stage of the project is due to finish in 2018. Until then it may be faster and easier to use an alternative route.

Improvements

A new underground North ticket hall at the junction of Bressenden Place and Victoria Street with an entrance at street level
Larger Victoria line ticket hall (South ticket hall)
Nine new escalators
A new interchange tunnel connecting the two ticket halls
New lifts providing step-free access between street, ticket hall and Victoria line platform levels
New lifts providing interchange between the Victoria line and District and Circle lines platforms
Improved access and new lifts between the National Rail and Tube platforms

Proposed Victoria station improvements (illustration) (PDF 742KB)

April 2013 - Victoria Station Upgrade project update (PDF 419KB)

Proposed timeline of works

Summer 2016
Opening of North ticket hall

Winter 2018
South ticket hall extension opens. All works complete

Changes to travel

Walking routes to and from the London Underground and National Rail stations will be affected by the improvement works. You should allow extra time if you need to change lines or your journey starts or finishes at Victoria station. Look out for updated signs.

The main changes during construction include:

The stairs from the Underground station to Wilton Road are closed. When the project is complete in 2018, a new set of stairs leading towards Wilton Road will open
The taxi rank previously located outside the front of the National Rail station is now in Hudson's Place
The Victory Arch entrance to the National Rail station and the nearby pedestrian area are closed

Victoria area walking routes (PDF 100KB)

Bus stops

Please see the link below for further details on bus stops outside Victoria Station:

Bus stops outside Victoria station (PDF 70KB)

Victoria Street/Bressenden Place Pedestrian Crossing

In order to enable construction of the eastern section of the new North ticket hall, the pedestrian crossing at the Victoria Street/Bressenden Place junction marked X on the plan below will be closed for approximately two years from 25 February 2013. To access Cardinal Place please use the new crossing opposite Westminster Cathedral.

Pedestrian crossing closure (PDF 157KB)

Traffic changes at Wilton Road

Wilton Road north of Neathouse Place is currently closed to all general traffic except buses, licensed taxis and bicycles.

General traffic is being diverted along Bridge Place, Eccleston Bridge and Buckingham Palace Road. This route avoids the Congestion Charging zone.

Wilton Road diversion route map (PDF 32KB)

Larger vehicles

Vehicles that are heavier than 18 tonnes will need to find an alternative to using Eccleston Bridge. If they are under 4.4m high, those vehicles should use Grosvenor Road

Penalty charges

Road signs on the approach to, and at, the Wilton Road junction will alert you to the diversion and that access to Wilton Road is restricted to buses and licensed taxis.

If you ignore the signs and drive along Wilton Road, you may be issued with a Penalty Charge Notice of £130 (reduced to £65 if paid within 14 days).

Buying a ticket

You can buy your ticket in advance to avoid ticket hall queues. You might:

Buy an Underground ticket with your National Rail ticket to London
Order your Oyster online
Visit the TfL Travel Information Centre in the National Rail station (opposite platform 7)
Visit a ticket stop

Key documents

We have a Transport and Works Act Order from Secretary of State for Transport for these works.

Download the Transport and Works Act Order (PDF 159KB)

The Code of Construction Practice outlines how the works will be carried out.

Download the Code of Construction Practice - Part A (PDF 1MB)
Download the Code of Construction Practice - Part B (PDF 4MB)

Our application to carry out the work included the following plans and documents.

Contact us

For more information on the Victoria Station Upgrade please contact us.

Telephone: 0345 020 0015

Email: vsu@tube.tfl.gov.uk

Address:     Victoria Station Upgrade
                    London Underground Ltd
                    2nd Floor, Victoria Station House
                    191 Victoria Street
                    London SW1E 2NE