Bus route consultations

Consultations allow us to listen to your responses to our proposals, and use your feedback to make informed decisions. We consult with key stakeholders and are always keen to hear bus users' views as well. One of the ways we do this is through online questionnaires.

Launch consultation tool

What we consult on

We consult on a range of bus service issues, including:

Changing routes
Introducing new routes
Changes to bus types (eg from single-decker to double-decker)
Operational hours and frequencies

How we reach a decision

All feedback is considered during the decision-making process. Final plans also take account of other relevant factors including financial, legal, safety and technical issues.

Some decisions, such as highway changes, also depend on decisions made by London boroughs. We publish decisions, once made, on our consultation finder.