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Two years on - congestion cut, more reliable buses, and £170million to invest in London's transport system

18 February 2005

Congestion has been cut, buses are quicker and more reliable and the West End continues to do well since the introduction of the congestion charge two years ago.

At the start of the scheme the Mayor of London, Ken Livingstone, called on commentators and detractors to give the scheme two years before deciding whether the scheme was a success or failure.

The Mayor said: "Two years on and the congestion charge continues to be a success and prove the cynics wrong. Congestion in the zone is down by 30 per cent, bus services are improved and pollution has been cut. London's West End is doing well, with figures from the Society of London Theatre showing that theatres took their best ever revenue in 2004 and achieved their second best audience numbers since records began in the 1980s.

"After years of chronic congestion, central London is moving again. The scheme is clearly working and the majority of Londoners now support it."

Michèle Dix, Director of the Congestion Charge, said,

"The scheme's detractors predicted chaos and confusion, and that London would be turned into a ghost town. Two years on and the reality is that congestion has been cut, buses are quicker and far more reliable, businesses are doing well, more people are entering the zone, and London is a far nicer place to work, live and visit."

Within the charging zone conditions have remained stable since the start of the scheme:


Many improvements have been made to the scheme since its introduction including:


TfL is also currently consulting on the following changes:


TfL is also progressing further measures to make the charge easier to pay, including:

Full copy of the the January Monitoring Update (PDF 578k)

90% of people entering the charging zone use public transport.

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