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Transport for London

Tramtrack Croydon Ltd loses case for cash fare compensation

01 February 2007

Tramtrack Croydon Ltd yesterday lost the court case they brought against London Bus Services Ltd, a subsidiary of Transport for London (TfL), seeking compensation on a cash fare basis for new tickets and passes introduced on the Tramlink network which could have amounted to over £6m per year at 2006 rates.

The court's ruling on this case is a complete vindication of TfL's policy

The vast majority of passengers using Croydon Tramlink and other TfL services use pre-paid tickets, such as Travelcards or Oyster pay as you go, which are cheaper than a single cash fare.

We have consistently made clear that Tramtrack Croydon Ltd are not entitled to the full cash fare value for each journey made on Croydon Tramlink, as they claimed.

TfL looks to act fairly and reasonably when negotiating compensation levels, but have always maintained Tramtrack Croydon Ltd should receive compensation and not a subsidy.

To that end, TfL has adopted a 'no better, no worse' approach, in other words, although Tramtrack Croydon Ltd should be no worse off because of the introduction of new tickets or passes, neither should they be better off.

This policy was the basis of a proposed new agreement TfL sought to reach with Tramtrack Croydon Ltd in 2003 in relation to compensation for new tickets and passes, but negotiations on that agreement stalled for almost two years because of this court case.

Phil Hewitt, Head of London Trams, said: "The court's ruling on this case is a complete vindication of Transport for London's policy for compensation on a 'no better, no worse' basis.

"Tramtrack Croydon Ltd's claim for compensation on a cash fare basis would have constituted a windfall for the company, and we do not believe the public purse should subsidise a private company in this way.

Serious concerns

"The Judge's ruling has ringingly endorsed our approach.

"We hope that Tramtrack Croydon Ltd will think twice before launching any further misguided actions against Transport for London.

"The Mayor has recently voiced serious concerns about Tramtrack Croydon Ltd's ability to run a transport system; I sincerely hope that now this issue has been resolved, Tramtrack Croydon Ltd will focus their energies on running the Croydon Tramlink system and providing a safe, reliable service for passengers.

"We would welcome proposals from the company for their future revenue growth and for their investment in the infrastructure to ensure the network is in a state of good repair and keeps up with growing demand."

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