Chief OfficersSkip to navigation
This page contains short biographies of the Commissioner and each of Transport for London's (TfL's) chief officers.
Sir Peter Hendy CBE, Commissioner
Sir Peter Hendy CBE was appointed Commissioner of Transport for London (TfL) in 2006, having previously served since 2001 as TfL's Managing Director of Surface Transport. He led, and played a key role in preparing for, the successful operation of London's transport for the 2012 Olympic and Paralympic Games. He was formerly Deputy Director UK Bus for FirstGroup and previously MD of CentreWest London Buses, managing it in London Transport (LT) ownership, leading it through a management and staff buyout with venture capital backing, and subsequent expansion. He started his transport career in 1975 as an LT Graduate Trainee. Sir Peter was elected President of the International Public Transport Association (UITP) in May 2013. He was President of the Chartered Institute of Logistics and Transport in 2011/12, and was also Chair of the Commission for Integrated Transport from 2005 to 2010. He was knighted in the 2013 New Year's Honours List, having been made CBE in 2006.
Steve Allen, Managing Director, Finance
Steve Allen joined TfL in 2003 as Director, Corporate Finance and was appointed MD, Finance on 4 April 2007. He is responsible for business planning and financial control of TfL's £9bn turnover and oversight of its £29bn capital investment programme; leading a major programme to reduce operating costs across TfL; building senior-level relationships with government; management of major corporate finance activity; managing the Oyster and ticketing system and for TfL's information management strategy. He is also responsible for TfL's key support functions which include Group Procurement, Property & Facilities and HR. Steve started his career at the Department of Transport and went on to work for Citigroup and Abbey National.
Mike Brown, Managing Director, London Underground and London Rail
Mike Brown joined London Underground in 1989 and became the Chief Operating Officer in 2003. He left London Underground in 2008 and for two years ran Heathrow Airport for BAA during the delivery of a multi-billion pound investment programme. As Managing Director of London Underground, Mike is responsible for operating services that see more than one billion journeys every year and for leading the largest line upgrade and investment programme the Underground has ever seen. Mike was appointed as Managing Director for London Rail in November 2010 and is responsible for integrating National Rail services with London's transport network and taking forward major rail projects in London, including London Overground. London Rail is also responsible for London Overground, DLR and London Tramlink.
Howard Carter, General Counsel
Howard Carter joined TfL in September 2006 having been head of legal and procurement at the GLA since 2001. He was previously director of legal and secretariat at English Heritage and has worked in local government. He is a barrister with wide experience of managing legal, secretariat and corporate governance functions. His duties include legal, corporate governance, information access and compliance, audit and health, safety and environment.
Leon Daniels, Managing Director, Surface Transport
Leon Daniels joined TfL in April 2011 as MD, Surface Transport. He is responsible for the safe and efficient delivery of London's bus services, its taxis, river services, street management, congestion charging and the Barclays Cycle Hire scheme, as well as the requirements in those areas for the Olympic Games. He came from FirstGroup plc where he had been a Director of the UK Bus Board since 2000. For several years Leon owned and ran his own bus company which grew to be the largest private sector bus company in London prior to the privatisation of London Buses. He sold the company to FirstGroup in July 1998.
Michèle Dix, Managing Director, Planning
Michèle Dix joined TfL in 2000 as director of Congestion Charging on a job-share basis with Malcolm Murray-Clark. Michèle started her career at the GLC after her PhD and became a chartered civil engineer through their transport planning graduate scheme. She later went onto work for Halcrow Fox where she became a board director. Michèle is responsible for leading TfL's strategic thinking on the future transport needs of London, testing and challenging solutions; providing clear direction on appropriate transport solutions for the future; coordinating the implementation of local plans and borough partnerships; and developing major scheme interchanges and initiatives. Michèle became MD, Planning on 4 June 2007.
Vernon Everitt, Managing Director, Customer Experience, Marketing and Communications
Vernon Everitt joined TfL in 2007. He is responsible for TfL's customer strategy and its delivery, which puts customers at the heart of the organisation's thinking and activity. This includes accountability for TfL's fares and ticketing operations (including Oyster), contact centres, customer information, media relations, marketing and customer insight, public affairs and travel demand management programmes. He is a champion of open data provision, to help customers get the best deals and services. Vernon led the successful pan-Government and transport industry marketing and communications strategy for the London 2012 Games, the largest integrated campaign of its kind ever undertaken. Prior to joining TfL, Vernon spent 10 years at the Financial Services Authority (FSA) and 18 years at the Bank of England in a variety of banking, regulatory, corporate and communications roles. This included leading the FSA's national work to improve the financial capability of consumers. Vernon is on the board of the London Transport Museum and is a member of an advisory group to Marston Group, the largest privately owned specialist UK company in the field of civil and High Court enforcement. He is a Fellow of the Chartered Institute of Logistics and Transport.
Chief Officers' expenses
TfL is now proactively publishing all expenses claimed by Chief Officers, including London's Transport Commissioner. Chief Officers' expense claim reports will be published quarterly.
The publication of expense claims makes sure customers know how money is spent within the organisation and is a part of a wider transparency programme which includes the publication of any item of expenditure over £250. A huge cost savings exercise has been undertaken across the organisation over recent years to reduce expenditure and make sure value for money is delivered for London's fare and tax payers from large scale engineering projects down to small expenses claims.
All expenditure within the organisation is carefully assessed to ensure it is essential to providing a safe, efficient, extensive and reliable transport network including expenses incurred by Chief Officers who often are called upon to travel out of the capital on business and attend conferences and other out of hours business related activities. The most senior member of TfL staff present at functions attended by other staff will generally settle the bill on those occasions when it is appropriate for the expenditure to be reclaimed in accordance with our business expenses policy.