Travel Information Call Centre
If you have any travel-related queries, please call:
0843 222 1234
You can then use our automated service for A-to-B journeys. Just give the start and end point of any journey, and it will give you the quickest route. It can even text the journey details to your mobile phone.
This automated service works for:
- Stations
- Hospitals
- Postcodes
- Major London landmarks
- Points of interest within the London area
If your journey is complicated, involves multiple locations or you have special requirements, you can still speak to one of our travel advisers
Please note: You'll pay no more than 5p per minute if calling from a BT landline. There may be a connection charge. Charges from mobiles or other landline providers may vary.
The average journey will usually be sent within one text message, however more complex journeys may take up to a maximum of two messages, charged at the price of a standard rate message.
Transport for London