Transport for LondonContact us
Request an application pack online
New taxi and private hire driver applicants can request an application pack online.
Please complete the taxi driver application pack form or the private hire driver application pack form and we'll send you an application pack.
Renew your licence
You can renew your taxi or private hire driver's licence at various Post Offices® in London using the Check and Send Service.
The service is similar to the one the Post Office® provides when you want to renew your passport. The Post Office® staff will check your renewal application and make sure everything is in order.
You can find your nearest Post Office® which accepts driver licence renewals by using the Post Office Locator Service.
If you haven't received a renewal pack please call 0845 602 7000 or email tph.enquiries@tfl.gov.uk.
New driver applications
New private hire driver applicants can also apply at selected post offices using the Post Office® Check and Send Service.
- Charged with or convicted of, any criminal offence including driving offences
- Receive a police caution
- Disqualified from driving
- Made the subject of a mental health order or sexual offences order
Before you apply, please make sure you have requested and completed a private hire driver's licence application form.
New taxi driver applicants should post their completed applications to us.
Convictions and medicals
You must notify us immediately if you are:
You must also notify us immediately if there is any change in your medical status that could affect your driving or you change your name or address.
Please contact us at the TfL - Taxi and Private Hire office.
Replace a badge or licence
If you've lost your badge or licence, or need to amend your details, then simply fill out the taxi or private hire form and send this back to us.
Book a taxi or private hire vehicle inspection
Please call the SGS centre on 0845 378 2345 to arrange an appointment to have your vehicle inspected.
Contact details
Visit the Help and contact section for more information and answers to some of the most commonly asked questions.
If you have any other queries please get in touch.
Address: TfL - Taxi and Private Hire Office
Palestra
4th floor (Green zone)
197 Blackfriars Road
London SE1 8NJ
Email: TPH.Enquiries@tfl.gov.uk
Telephone: 0845 602 7000
Fax: 020 3054 5314
