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Guidelines and Support

Developer guidelines

Make sure you follow our guidelines if you're using our feeds.

These guidelines include technical information to help you understand how the feeds work and how to use them correctly. They also provide information on data refresh rates and how to brand the data. Using our data is subject to our terms and conditions.

Key requirements and example feeds

Journey Planner API

This API allows you to make requests to TfL's Journey Planner and receive responses as XML

More information and example feeds

How often we publish a fresh copy of the feed
n/a
Maximum time allowed between capturing and displaying the feed
n/a
Maximum time information can be displayed before being updated
n/a

Some ideas...

  • Incorporate journey planning in London within a new or existing application
  • Allow planning from/to stations, stops, places of interest, geo-locations, addresses or postcodes

Branding

  • Please do not include any TfL branding in your application or give the impression this is an official TfL application. Please add the attribution "Powered by the Transport for London Journey Planner API" in the application credits.

Guidelines

Read the guidelines (PDF 845KB)

Content provider

Transport for London

Live Traffic Disruptions (TIMS)

This feed was built to replace the Live Traffic Disruptions (LTIS) feed, which was decomissioned on 1 April 2013. The structure and the content of the new feed has been changed to capture a richer range of information about road disruptions, including improved spatial information, details of closures and more in-depth categorisation of the cause of a disruption.

More information and example feeds

How often we publish a fresh copy of the feed
5
Maximum time allowed between capturing and displaying the feed
5
Maximum time information can be displayed before being updated
30

The example feeds below are not updated and are for demonstration purposes only.

You need to register to gain access to the live feeds.

Live bus and river bus arrivals API (instant)

This API provides real-time bus and river bus arrival information across all TfL bus stops and piers. Instant requests are responded to with the live bus and river bus arrival information valid at that point in time. They provide a snapshot of the data. Instant requests are primarily targeted at use within mobile applications.

More information and example feeds

How often we publish a fresh copy of the feed
Every 30 seconds
Maximum time allowed between capturing and displaying the feed
5 seconds
Maximum time information can be displayed before being updated
30 seconds

Some ideas...
Apps developers can add this data to their travel tools:

  • 'Bus stops or piers near you' location services can be refined using device-optimised applications
  • Develop apps for visually impaired passengers
  • Allow a passenger to view the predicted arrival times (for the next 30 minutes) for a chosen bus route or pier
  • Venue owners could include their bus stop code or pier with their listing details, so customers can easily find nearby bus stops or piers

Live bus and river bus arrivals interface documentation (PDF 350KB)

Branding
Please do not include any TfL branding in your application or give the impression it is an official TfL application. Please add the attribution "Data provided by Transport for London".

Content provider
London Buses Ltd

Live bus and river bus arrivals API (stream)

This API provides real-time bus and river bus arrival information across all TfL bus stops and piers. Stream requests are responded to with a continuous supply of live bus and river bus arrival information.  From a single request the response will continue to be updated over time.  These requests are primarily targeted at server to server usage.

More information and example feeds

How often we publish a fresh copy of the feed
Every 30 seconds
Maximum time allowed between capturing and displaying the feed
5 seconds
Maximum time information can be displayed before being updated
30 seconds

Some ideas...
Apps developers can add this data to their travel tools:

  • 'Bus stops or piers near you' location services can be refined using device-optimised applications
  • Develop apps for visually impaired passengers
  • Allow a passenger to view the predicted arrival times (for the next 30 minutes) for a chosen bus route or pier
  • Venue owners could include their bus stop code or pier with their listing details, allowing customers to easily find nearby bus stops or piers

Live bus and river bus arrivals interface documentation (PDF 350KB) 

Branding
Please do not include any TfL branding in your application or give the impression it is an official TfL application. Please add the attribution "Data provided by Transport for London".

Content provider
London Buses Ltd

Source London charge points and data dictionary feed

The Source London charge point feed contains locations of the Source London networked charge points across the city.

More information and example feeds

How often we publish a fresh copy of the feed
weekly
Maximum time allowed between capturing and displaying the feed
1 day
Maximum time information can be displayed before being updated
1 week

The feed contains information on location, power rating, connection type, height restrictions, vehicle type allowed, access hours, fees, and other useful details.

The Charge Point Data Dictionary feed is also available. This data dictionary accompanies the main feed. It is necessary to subscribe to both feeds to enable translation of the database codes. See the example feeds below for more detail.

A user must be a member of Source London to charge at these points. Visit the Source London website more information and to register.

Branding requirements

Please don't:

  • Use the word 'official' or imply a partnership with TfL or Source London
  • Use our partners' branding to advertise the app/points ie do not use a supermarket's branding

    Please do:

  • Use theSource London logo to represent the scheme on all applications and services
  • Use the Source London icon to indicate the charge point locations
  • Use the words 'Source London'
  • Explain you must be a Source London member to charge at the points
  • Include the web address http://www.sourcelondon.net/

      Standard TfL requirements and policies apply.

      The example feeds below are not updated and are for demonstration purposes only.
      You need to register to gain access to the live feeds.


      Some ideas...

      Electric vehicle drivers can find locations of Source London charge points across the city to charge their vehicle.

      Contact us

      Please direct questions about Electric Vehicles to the Source London website

    • If you find errors in the data please email enquiries@sourcelondon.net

    • Tube departure boards, line status and station status

      This feed provides access to real-time Tube data, including:

      • A summary train prediction service
      • A detailed train prediction service
      • Station status
      • Line status

      More information and example feeds

      How often we publish a fresh copy of the feed
      30 secs
      Maximum time allowed between capturing and displaying the feed
      30 secs
      Maximum time information can be displayed before being updated
      30 secs

      Some ideas...

    • Create a web or mobile application to allow customers to check live Tube departures from their nearest station.
    • Trackernet Data Services Guide

        Branding
        London Underground design standards

          Service updates
          We have created a style guide to show you how we display live travel information and provide guidance on how to reproduce this. For more details see our user guide for the presentation of service updates (PDF 88KB)

            Content provider

            London Underground

          • Barclays Cycle Hire statistics

            Details of all Barclays Cycle Hire journeys made from 1 February - 21 July 2012

            More information and example feeds

            How often we publish a fresh copy of the feed
            n/a
            Maximum time allowed between capturing and displaying the feed
            n/a
            Maximum time information can be displayed before being updated
            n/a

            The journey information includes:

            • Journey ID
            • Bike ID
            • Start date
            • Start time
            • End date
            • End time
            • Start docking station
            • Start docking station ID
            • End docking station
            • End docking station ID

            Some ideas...

            Create a visualisation of Barclays Cycle Hire usage across London.

            The example feeds below are not updated and are for demonstration purposes only.
            You need to register to gain access to the live feeds.

            Barclays Cycle Hire availability

            The Barclays Cycle Hire XML feed contains the name, location, co-ordinates and maximum number of docking points for all operational Barclays Cycle Hire docking stations. It also contains the number of available bikes (excluding locked or faulty bikes), and number of available docking points.

            The feed comes direct from the Service Provider's information database and is updated in three-minute intervals. It contains the same data that is used for the BCH online interactive map.

            The new docking stations in the eastern expansion area have now been added to the feed.

            More information and example feeds

            How often we publish a fresh copy of the feed
            3 mins
            Maximum time allowed between capturing and displaying the feed
            30 mins
            Maximum time information can be displayed before being updated
            30 mins

            The Barclays Cycle Hire scheme is available 24 hours a day, seven days a week. There are 6,000 bikes available from over 400 docking stations across central London. At any point, docking stations may be full or empty, working or not working, and bikes may or may not be available to rent.

            The feed contains a date and time stamp which should be used to check that the information is up-to-date and be displayed when publishing the information.

            Some ideas...

            Each docking station contains location details (longitude and latitude), so any website offering travel information for customers could display the data, filtered for their geographic area of interest, on a map.

            The information could be used to provide a complete picture of available docking points or bikes along a route or in an area.

            The data could be fed into an online road journey planner or mobile navigation system.

            The example feeds below are not updated and are for demonstration purposes only.
            You need to register to gain access to the live feeds.

            Guidelines

            Branding

            Content provider

            Cycling, TfL Surface Transport

            Back to top

            Oyster card journey information

            This dataset provides a five per cent sample of all Oyster card journeys performed in a week during November 2009 on Bus, Tube, DLR and London Overground.

            More information and example feeds

            How often we publish a fresh copy of the feed
            n/a
            Maximum time allowed between capturing and displaying the feed
            n/a
            Maximum time information can be displayed before being updated
            n/a

            An Oyster card user must touch in at the start, and touch out at the end, of a journey by Tube or rail, in order to validate the journey. On buses and trams, users are required to touch in to validate their journey.

            Some ideas...

            • Create a visualisation of travel flows between all origin and destination points across the transport network.
            • Estimate journey times based on the sample journeys, taking into account the time of day.

            The example feeds below are not updated and are for demonstration purposes only.
            You need to register to gain access to the live feeds.

            Column descriptions

            • downo - a number between 1 and 7, 1 being Sunday, 2 being Monday etc
            • daytype - Sun - Sat
            • SubSystem - the mode(s) of the journey. LUL - London Underground, NR - National Rail, LTB - London Buses, DLR- Docklands Light Railway, LRC - London Overground, TRAM - Croydon Tram
            • StartStn - Station the journey started at
            • EndStation - Station the journey ended at
            • EntTime - Entry time of the journey in minutes after midnight
            • EntTimeHHMM - Entry time in HH:MM text format
            • ExTime - Exit time of the journey in minutes after midnight
            • EXTimeHHMM - Exit time in HH:MM text format
            • ZVPPT - zones of Oyster Season ticket, if used
            • JNYTYP Product types involved in the journey. PPY - Pure PAYG, TKT - Pure Oyster Season, MIXED - Combined PAYG and Oyster Season
            • DailyCapping - it shows as Y when PAYG journey was capped
            • FFare - Full PAYG Fare before any discounts
            • Dfare - PAYG Fare after usage based discounts
            • RouteID - The Route Number of the Bus, if a Bus has been boarded
            • FinalProduct - Combined Product Description used for journey

            Journey Planner timetables

            The Journey Planner timetable feed contains up to date standard timetables for London Underground, bus, DLR and river services. The timetables are updated every seven days. They do not take account of planned engineering works.

            More information and example feeds

            How often we publish a fresh copy of the feed
            1440 mins
            Maximum time allowed between capturing and displaying the feed
            10 mins
            Maximum time information can be displayed before being updated
            1440 mins

            Some ideas...

            • Create an application that allows Londoners to plan their journeys

            The example feeds on this page are not updated and are for demonstration purposes only.
            You need to register to gain access to the live feeds.

            Content provider

            TfL Group Customer Services

            Live roadside message signs

            The live Roadside Message Signs XML feed comes direct from TfL's traffic control centre system and contains the location and live message on every sign currently displaying information in London.

            More information and example feeds

            How often we publish a fresh copy of the feed
            5 mins
            Maximum time allowed between capturing and displaying the feed
            5 mins
            Maximum time information can be displayed before being updated
            30 mins

            We have a network of over 130 roadside message signs, which provide drivers with information about local traffic disruptions. The signs are set by TfL's London Streets Traffic Control Centre.

            You can view sample data for the feed below.

            The feed contains a date and time stamp which should be used to check that the information is up-to-date and be displayed when publishing the information

            Some ideas...

            • Combine this feed with our traffic camera and live traffic disruptions data feeds to provide a complete picture of traffic along a route or in an area

            The example feeds below are not updated and are for demonstration purposes only.
            You need to register to gain access to the live feeds.

            Branding

            Text: 'Information supplied at (time) on (date) by Transport for London' (hyperlink).

            Content provider

            TfL Traffic Operations

            Back to top

            Coach parking locations

            London has a number of coach parking sites that are provided to enable operators to safely park vehicles in areas that will not impede other road users.

            The file provides geo-coded locations of all coach parking sites along with details such as hours of operation and charging information.

            More information and example feeds

            How often we publish a fresh copy of the feed
            1440 mins
            Maximum time allowed between capturing and displaying the feed
            10 mins
            Maximum time information can be displayed before being updated
            4320 mins
            • This information will benefit coach operators and can be used to provide coach parking information across a variety of digital applications eg an industry specific satnav system

            Some ideas...

            The example feeds below are not updated and are for demonstration purposes only.
            You need to register to gain access to the live feeds.

            Branding

            • Use relevant icons distinguish between coach parks, on-street coach meters, coach bays, other coach parking
            • Text: 'Information supplied on (date) by Transport for London' (hyperlink)
            • Image files are included in the data

            Content provider

            Coaches, TfL Surface Transport

            Dial a Ride usage statistics

            This quarterly report details usage, by London borough, for the specified quarter, as well as the same quarter of the previous year to allow for comparison.

            More information and example feeds

            How often we publish a fresh copy of the feed
            Quarterly
            Maximum time allowed between capturing and displaying the feed
            n/a
            Maximum time information can be displayed before being updated
            n/a

            Dial-a-Ride is a free door-to-door service for disabled and older people who can't use buses, trains or the Tube. Those eligible for membership have a permanent or long term disability which means they are unable or virtually unable to use mainstream public transport.

            There are a number of figures provided:

            • The number of passengers registered to use the service
            • The number of requests made for the service within the period
            • The percentage of requests scheduled (accepted)
            • The percentage of trips cancelled by passengers
            • The percentage of trips cancelled owing to service (operational) reasons
            • The number of completed trips

            This is a static file so you will need to come back to us for updates. Please specify the report date period when publishing the data.

            Some ideas...

            • Local Authorities might wish to include the Dial-a-Ride performance figures for their borough on their web-sites.

            The example feeds below are not updated and are for demonstration purposes only.
            You need to register to gain access to the live feeds.

            Notes

            • 1. Cancellations are shown as percentages of scheduled requests.
            • 2. Passenger cancellations are where DaR has scheduled the trip but the passenger subsequently cancels, most commonly because of illness.
            • 3. Others/unknown includes visitors to London and a small number of members living just outside the Greater London boundary with "grandparent rights".
            • 4. In Newham, Dial-a-Ride operates separately under the Door2Door service, a joint scheme with Taxicard.

            Branding

            Text: Dial a ride usage statistics for [date period - eg Q1 2010/11] supplied by Transport for London

            Content provider

            London Dial-a-Ride, TfL Surface Transport

            Live traffic camera images (CCTV)

            Our live traffic camera images feed ('Jam Cams') gives you a bird's eye view of what's happening on London's streets. It provides images from 344 cameras across the Capital, providing an up-to-date view of traffic at key locations.

            More information and example feeds

            How often we publish a fresh copy of the feed
            2 mins
            Maximum time allowed between capturing and displaying the feed
            2 mins
            Maximum time information can be displayed before being updated
            15 mins

            All images are TfL branded, telling users they're from an official source. The images are date and time stamped and refreshed every three minutes - sometimes more often.

            All images have a location description. Individual feeds may be interrupted if there's a system fault or if we're servicing a camera.

            Note that images are not captured when a camera is in use for managing traffic, when a camera is being maintained or in the event of a camera or system fault.

            If a new camera is added as a jamcam, or a camera is removed, it will vanish from the XML feed. As such, it is advised that developers periodically parse this XML, since it may change.

            Some ideas...

            • If you operate a freight or delivery service, you may like to keep an eye on traffic conditions and tell your drivers to avoid congested areas
            • Radio stations could add a live camera feed to a traffic news page
            • Organisations with staff intranets could add the traffic camera feed so people can plan their journeys home

            The example feed below is not updated and is for demonstration purposes only.
            You need to register to gain access to the live feed.

            Live traffic cameras - Live traffic cameras XML (XML, 32KB)
            Live traffic cameras - Live traffic cameras schema (TXT, 6KB)

            Branding

            • No additional branding (all TfL CCTV images already contain TfL branding)
            • You must not crop images

            Content provider

            TfL Traffic Operations

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            Findaride

            The findaride KML feed contains details of licensed London minicab and other private hire operators. It is based on the same database as the award-winning 'Cabwise' service.

            More information and example feeds

            How often we publish a fresh copy of the feed
            1440 mins
            Maximum time allowed between capturing and displaying the feed
            10 mins
            Maximum time information can be displayed before being updated
            4320 mins

            The findaride feed is not a complete list of licensed operators. For a complete list, please refer to our Private hire licence checker.

            The feed contains a date and time stamp which should be displayed when publishing the information, and includes:

            • Contact details
            • Operating hours
            • Areas covered
            • Availability of wheelchair-accessible vehicles/offices
            • Number of vehicles
            • Payment options

            Some ideas...

            • Pub or club owners could add the findaride feed to their website to help customers get home safely

            The example feeds below are not updated and are for demonstration purposes only.
            You need to register to gain access to the live feeds.

            Branding

            Text: 'Licensed operator information supplied at (time) on (date) by Transport for London' (hyperlink)

            Content provider

            TfL Taxis and Private Hire

            Back to top

            Station locations

            Our 'station location' feed is a Geo-coded KML feed of most London Underground, DLR and London Overground stations.

            More information and example feeds

            How often we publish a fresh copy of the feed
            1440 mins
            Maximum time allowed between capturing and displaying the feed
            10 mins
            Maximum time information can be displayed before being updated
            4320 mins

            Some ideas...

            • Add your business location to the map so customers can find you
            • Display places of interest on the map - this helps people find the nearest Tube station

            The example feeds below are not updated and are for demonstration purposes only.
            You need to register to gain access to the live feeds.

            Branding

            • Use the Tube roundel for Tube stations
            • Use the DLR roundel for DLR stations
            • Use the London Overground roundel for London Overground stations
            • Our 'station location' feed is a geo-coded KML feed of most London Underground, DLR and London Overground stations
            • All stations are marked with the famous TfL roundel

            Content provider

            TfL Digital

            Back to top

            Pier locations

            Our 'pier location' feed is a geo-coded KML feed of the piers and docks along the River Thames.

            More information and example feeds

            How often we publish a fresh copy of the feed
            1440 mins
            Maximum time allowed between capturing and displaying the feed
            10 mins
            Maximum time information can be displayed before being updated
            4320 mins

            Some ideas...

            • Add your business location to the map so customers can find you
            • Display places of interest on the map to help people find the nearest pier

            The example feeds below are not updated and are for demonstration purposes only.
            You need to register to gain access to the live feeds.

            Branding

            • Use the Rivers roundal for piers
            • All locations are marked with the famous TfL roundel.

            Content provider

            River Services, TfL Surface Transport

            Back to top

            Oyster ticket stop locations

            Our Oyster Ticket Stop locations is a geo-coded KML feed of the 3,700 outlets across London where customers can top up their Oyster card and renew a Travelcard or Bus & Tram Pass.

            More information and example feeds

            How often we publish a fresh copy of the feed
            1440 mins
            Maximum time allowed between capturing and displaying the feed
            10 mins
            Maximum time information can be displayed before being updated
            4320 mins

            Each location is marked with the Oyster Ticket Stop logo.

            Some ideas...

            • Allow visitors to your website or users of your application to locate their nearest Oyster top-up location
            • Incorporate the feed as part of an online travel planning service, or 'how to find us' page

            The example feeds below are not updated and are for demonstration purposes only.
            You need to register to gain access to the live feeds.

            Branding

            Use the Oyster Ticket Stop logo for Oyster Stop locations

            Content provider

            TfL Fares and Ticketing

            Bus stop locations and routes

            This dataset describes the London Buses standard network information.

            More information and example feeds

            How often we publish a fresh copy of the feed
            Weekly
            Maximum time allowed between capturing and displaying the feed
            1 day
            Maximum time information can be displayed before being updated
            2 weeks

            The network information includes the location of all bus stops in London and the sequence of bus stops that every bus route in London stops at.

            As our stop and routes do change on a frequent basis, you will need to come back to us regularly for the updates.

            Some ideas...

            • To allow visitors to your website to locate their nearest bus stop and route
            • Develop an application to allow users to plan journeys by bus

            The example feeds below are not updated and are for demonstration purposes only.
            You need to register to gain access to the live feeds.

            Guidelines

            Branding

            Use the buses roundel for bus stops.

            Content provider

            iBus, TfL Surface Transport

            Back to top

            Tube this weekend

            The 'Tube this weekend' feed contains information on planned line and station closures for the coming weekend. This allows people to plan their journeys and avoid disruption.

            It also has details of planned works affecting station access - such as those involving lifts and escalators.

            More information and example feeds

            How often we publish a fresh copy of the feed
            720
            Maximum time allowed between capturing and displaying the feed
            2
            Maximum time information can be displayed before being updated
            10

            Some ideas...

            • Add the feed to your staff intranet. It will increase traffic and allow you to promote other travel-related schemes targeted at your employees - for example car pooling and cycle to work schemes
            • If your company is organising weekend events it allows your visitors to plan ahead and take alternative travel routes

            The example feeds below are not updated and are just for demonstration.
            You need to register to access the live feeds.

            Branding

            • Use the correct colour to represent Tube lines
            • Text: 'Information supplied by Transport for London' (hyperlink)

            Back to top

            Public Transport Accessibility Levels

            Public Transport Accessibility Levels (PTALs) are a detailed and accurate measure of the accessibility of a point to the public transport network, taking into account walk access time and service availability.

            More information and example feeds

            How often we publish a fresh copy of the feed
            Annually: next update late 2012
            Maximum time allowed between capturing and displaying the feed
            n/a
            Maximum time information can be displayed before being updated
            n/a
            The method is essentially a way of measuring the density of the public transport network at any location within Greater London.

            For more information see the PTALs website

            The measure reflects

            • Walking time from the point-of interest to the public transport access points
            • The reliability of the service modes available
            • The number of services available within the catchment
            • The level of service at the public transport access points - i.e. average waiting time.

            Please note it does not consider

            • The speed or utility of accessible services;
            • Crowding, including the ability to board services; or,
            • Ease of interchange.

            The data is provided as a 100m grid. It has also been converted into "contours".

            Some ideas...

            Create an application to show the distance and walking time from any place of interest in London to the nearest public transport services.

            The example feeds below are not updated and are for demonstration purposes only.
            You need to register to gain access to the live feeds.

            Content providers

            TfL General Statistics Team

            Tube station accessibility data

            The station accessibility data gives details of accessibility features at Tube stations.

            More information and example feeds

            How often we publish a fresh copy of the feed
            Currently not updated - may be possible in future. Data up to date as of Feb 10.
            Maximum time allowed between capturing and displaying the feed
            n/a
            Maximum time information can be displayed before being updated
            n/a

            The feed contains a wealth of information about station accessibility features, including provision of induction loops at ticket windows and Help Points, Blue Badge parking spaces within car parks and station toilet provision.

            The data does not give an exhaustive overview of the accessibility of Tube stations. Details of step-free access can be found in our Step-free Tube Guide, which is available at www.tfl.gov.uk/accessguides

            Some ideas... Businesses/organisations could add details of the accessibility of their local Tube station.

            The example feeds below are not updated and are for demonstration purposes only.
            You need to register to gain access to the live feeds.

            Content providers... London Underground - Accessibility & Inclusion Team, Customer Service Strategy, Strategy & Commercial

            Rolling Origin & Destination Survey (RODS)

            The Rolling O&D survey is an ongoing programme to capture information about journeys on the Tube network. The 2010 tables are reconciled to the annual counts as well as summary statistics from the Underground Users Survey. The 2010 RODS data is also reconciled to Oyster Origin and Destination flows for stations that have sufficient information.

            More information and example feeds

            How often we publish a fresh copy of the feed
            Annually
            Maximum time allowed between capturing and displaying the feed
            9 months
            Maximum time information can be displayed before being updated
            1 year

            Please note the data reflects November counts and represents the number of people travelling on a typical (or average) weekday. Therefore, year-on-year RODS fluctuations do not necessarily reflect whole-year annual demand changes. The data is adjusted to remove any abnormal circumstances that may affect demand such as industrial action or long-term closures.

            Some ideas...

            • Develop a service to indicate when stations are particularly crowded, to allow users to avoid certain stations at that time.

            The example feeds below are not updated and are for demonstration purposes only.
            You need to register to gain access to the live feeds.

            Content providers

            London Underground

            Station facilities

            Our 'station facilities' feed is a Geo-coded KML feed of most London Underground, DLR and London Overground stations.

            More information and example feeds

            How often we publish a fresh copy of the feed
            1440 mins
            Maximum time allowed between capturing and displaying the feed
            10 mins
            Maximum time information can be displayed before being updated
            4320 mins

            It has station facilities and access information for each station. All stations are marked with the famous TfL roundel.

            Some ideas...

            • Add your business location to the map so customers can find you
            • Display places of interest on the map - this helps people find the nearest Tube station

            Content provider

            TfL Digital

            London Underground passenger counts data

            Passenger counts collects information about passenger numbers entering and exiting London Underground stations, largely based on the Underground ticketing system gate data.

            More information and example feeds

            How often we publish a fresh copy of the feed
            Annually
            Maximum time allowed between capturing and displaying the feed
            n/a
            Maximum time information can be displayed before being updated
            n/a

            Counts data is obtained during the autumn of each year and does not necessarily reflect whole-year annual demand. The data is adjusted to remove the effect of abnormal circumstances that may affect demand such as industrial action.
             
            Notes are given in the notes sheet on each spreadsheet.

            Some ideas...

            • Identify the busiest days and times for individual stations so that passengers can plan their journey to avoid the most congested stations or times.

            The example feeds below are not updated and are for demonstration purposes only.
            You need to register to gain access to the live feeds.

            Notes for 2010 counts

            Tables
            There are spreadsheets by station and quarter hour, for Weekday, Saturday and Sunday, both for entries and exits.
            There is also a separate spreadsheet for total annual usage.

            Definitions
            Entries - Number of passengers passing gates or ticket barriers going from the street to the platforms
            Exits - Number of passengers … going from the platforms to the street.
            Passenger - Usually an LU passenger, but for most joint stations the count will include flows between the street and NR services.

            Columns
            nlc - National location code
            date - Date of count - see also Source below

            Notes
            N = station closed
            T = Figures include all passengers on the W&C line (which is closed on Sundays)
            B = Figures for Bank/Monument now exclude W&C line passengers interchanging with other lines
            A = previous year's counts adjusted by average change between years by zone

            0200-0215 Every quarter hour of the day has a column.

            Total Total for the whole traffic day

            Rows Ordered alphabetically by station name
            Bank and Monument are treated as a single station

            Counts All numbers quoted are number of passengers for one typical day.

            Source
            Up to 1997 inclusive all count data was obtained by field workers watching and counting the flow on one day - this is called a manual count. Increasingly since 1998, count data has been obtained from the automatic gates. This is processed through our RELATE computer system and is based on an average over four to five weeks.
            Where the date of the count is a single day or a season eg Aut-10, Spr-10 this implies that the data comes from a manual count.
            Where the date is given as a month this implies that gate data has been used, eg: Nov-10 the five weeks (two weeks ending 22/09/10 and three weeks ending 26/11/10 - for avoidance of school half-term break and Industrial action on the LU network) for Weekdays


            Issue date March-2011

            Content provider

            London Underground

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